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City of DeKalb

Welcome from the City of DeKalb!!
The City of DeKalb continually strives to meet the needs of its residents; therefore we have taken steps to provide you with the availability of paying your City Water/Sewer/Refuse bills 24 hours a day over the Internet. Visit us at our website:

Please note the following items to assist you through the payment process:
    1 Have your bill with you while making your transaction. Please click here for an example.
2. If payment is being made to avoid water shut-off, you must speak directly with a staff member from the Water Billing Division at (815) 748-2085.
3. Payments may be made by MasterCard, Discover, or American Express.
4. A convenience fee is charged with each transaction, however the fee is not charged or collected by the City of DeKalb. To view the Fee Schedule click here.
5. Please allow 3 days for your payment to be posted.

If you have any questions regarding your account number, bill, or amount due, please contact the Water Billing Division, 200 South Fourth St, DeKalb, IL 60115, at (815) 748-2085.

To Pay By Telephone: Please dial 1-877-455-3729 (1-877-ILL-EPAY) to make payment over the phone! To find out more about this option please click here.

Payment can be made by:

You may make the following payments via E-PAY to the City of DeKalb by clicking on one of the links below:

For assistance, please contact us at:
City of DeKalb
200 S. Fourth St, Room 219
DeKalb, IL 60115

Illinois E-PAY version 3.6.6